Perform - Measure - Report - React
Specialist expertise to help you manage your ITSM environment. To fill gaps in your organisation. Provide cover for projects or other interim secondments.
People - Process - Technology
ITIL assessment to help identify gaps in the delivery framework and no nonsense recommendations to put things back on track.
Contract - Risk - Delivery - Govern
Helping to build a better relationship with your key suppliers through improved communications, governance and controls.
After an exciting and varied career in IT Service Management I formed Hutchfield IT Consulting in 2019 as an enabler for me to go Freelance and assist Organisations get value and quality from Outsourced Managed Service Suppliers whose drivers are not necessarily business focused or aligned to the Customer organisation.
I found that most ITIL aligned organisations need tweaking to bring out the best of both sides. To enable the Service Desk to focus on the Business community, to set up governance forums and straighten out reporting, to manage contracts and deliverables. Not a full blown independent review but light touch on low hanging fruit to maximise benefit.
Serving clients in Telecoms, Utilities and Insurance sectors I have a wealth of experience managing outsourced and offshore IT service contracts and the delivery of Infrastructure, Application Maintenance, Network and Security contracts.
If you are interested in having a chat to see how I can help in your environment please do get in touch.
Where does your business need more support? A broad range of services and packages are offered that can be customised to your needs. Drop me a line today, and we can start on a path to success.
Horsham, West Sussex, UK.
Registered Address:
4th Floor Radius House
51 Clarendon Road
WATFORD
Hertfordshire
WD17 1HP
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